Orders & Products
Are your designs really limited?
Yes. We make no more than 250 pieces of every design. Once they’re gone, the design is retired for good: no restocks, no reprints.
How long until my order is dispatched?
Most pieces are printed to order for you, so please allow 2–3 working days for printing before dispatch. Ready-printed items, such as those in our sale, are dispatched the same day if ordered before 11am Monday to Friday. Each product page tells you which it is.
How do I choose my size?
Every product page has a size guide with measurements. Please check it before ordering, because limited runs mean we can’t always swap sizes.
Do I need an account to order?
No, you can check out as a guest. An account lets you see your order history and save your addresses.
Can I change or cancel my order?
Email us at sales@car-couture.co.uk as soon as possible with your order number. You also have a legal right to cancel within 14 days of receiving your order (this doesn’t apply to personalised or custom items). See our Returns & Refunds page.
Do you do custom printing?
Yes, for clubs, teams and businesses. See our Custom Printing page.
Delivery
Do you ship internationally?
Yes. We ship from the UK to Europe, the USA, Canada, Australia, New Zealand and most other countries, and you can shop in £, $, €, A$, C$ or NZ$.
How much is delivery and how long does it take?
UK orders go by Royal Mail, with free UK delivery on orders over £50. International orders go by Royal Mail International Tracked. Prices and delivery times for each destination are on our Delivery Information page.
Will I have to pay import duties?
Orders outside the UK may be charged duties or taxes by your country, which are the customer’s responsibility. For US orders, import duty is prepaid at checkout, so there’s nothing extra to pay on delivery.
How do I track my order?
We’ll email you when your order is dispatched. International orders are tracked all the way to your door. If you need help, email sales@car-couture.co.uk.
Payment & Returns
How can I pay?
We accept debit and credit cards, Apple Pay, Google Pay, PayPal, Klarna and Clearpay. All payments are handled securely by our payment providers and we never see your full card details.
Is it safe to shop here?
Yes. Our whole site is secured with SSL encryption. See our Secure Shopping page for more.
How do I return something?
Email sales@car-couture.co.uk with your order number and we’ll guide you through it. Full details, including faulty items and international returns, are on our Returns & Refunds page.
How do I contact you?
Email sales@car-couture.co.uk or message us on Instagram or Facebook at @carcouture.